ph797 is committed to protecting your personal data and respecting your privacy rights under Philippine law. This policy explains exactly how we handle your information — no legal jargon left unexplained.
ph797 uses 256-bit SSL encryption across all data transmissions. Your personal and financial information is protected by industry-standard technical and organisational security measures at every point.
ph797 does not sell, rent, or share your personal data with third-party advertisers or data brokers. Your information is used only for the purposes described in this Privacy Policy.
Filipino players on ph797 have full rights under the Data Privacy Act of 2012 — including the right to access, correct, erase, and object to the processing of their personal data.
ph797 collects only the personal data that is necessary for account registration, KYC compliance, payment processing, and the delivery of gaming services. We do not collect data beyond what serves these purposes.
Every category of data ph797 collects and every purpose for which it is used is documented in this Privacy Policy. There are no hidden data practices at ph797.
ph797 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine gaming and anti-money laundering regulations.
Contents
This Privacy Policy ("Policy") describes how ph797 ("ph797," "we," "our," or "us") collects, uses, stores, discloses, and protects the personal data of individuals ("you," "User," or "Player") who access or use the ph797 online gaming platform, available at ph797.app, and all related services, promotions, and features.
ph797 is committed to protecting the privacy and personal data of all users, with particular regard to our Filipino player base and their rights under the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. This Policy is designed to be transparent, plain, and practical — we want you to clearly understand how your information is handled at ph797, not to bury that information in inaccessible legal language.
By registering a ph797 account or using any ph797 service, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and processing of your personal data as described herein. If you do not agree, you should not use ph797.
This Policy applies to data collected through the ph797 website, live chat support, KYC processes, payment transactions, email communications, and any other method through which you interact with ph797. It does not apply to third-party websites, services, or game providers that may be linked from or integrated into the ph797 platform — those entities operate under their own privacy policies.
For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173), ph797 acts as the personal information controller in respect of the personal data collected through the ph797 platform. ph797 determines the purposes for which and the means by which your personal data is processed.
Where ph797 engages third-party service providers to process personal data on its behalf — such as KYC verification providers, payment processors, and cloud infrastructure operators — those parties act as personal information processors under ph797's instructions and are contractually obligated to process personal data only in accordance with this Policy and applicable law.
For enquiries regarding your personal data or this Privacy Policy, please contact the ph797 Data Protection Officer via the contact details provided in Section 15 of this Policy.
ph797 collects personal data in the following categories. We collect only what is necessary and proportionate for the purposes described in this Policy.
When you create a ph797 account, we collect: full name, date of birth, email address, mobile number, username, and password (stored in hashed, non-recoverable form). This information is necessary to create and maintain your account.
To process withdrawals and fulfil anti-money laundering obligations, ph797 collects: government-issued identification documents (e.g., UMID, SSS ID, PhilHealth ID, Driver's License, Philippine Passport), proof of address, and, where required, proof of payment method ownership. KYC documents are reviewed by ph797's compliance team and, where applicable, by authorised third-party KYC verification providers.
ph797 collects transaction data relating to deposits and withdrawals — including payment method identifiers (e.g., GCash account reference, bank account name), transaction amounts, timestamps, and transaction status. ph797 does not store full card numbers, CVV codes, or complete e-wallet PINs.
ph797 records details of your gaming activity on the platform, including: game sessions, bets placed, wager amounts, outcomes, bonus activity, and account balance history. This data is used for account administration, dispute resolution, responsible gaming monitoring, and regulatory compliance.
ph797 automatically collects certain technical data when you access the platform, including: IP address, browser type and version, device type and operating system, login timestamps, session duration, and referring URL. This data is used for security monitoring, fraud detection, and platform performance analysis.
When you contact ph797 via live chat, email, or any other channel, we retain records of that communication — including the content of the message, the contact method used, and the date and time — for support quality, training, and compliance purposes.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration | Name, email, mobile, DOB | Account creation & management |
| KYC / Identity | Government ID, proof of address | Withdrawal verification, AML compliance |
| Financial | Deposit/withdrawal records, payment method refs | Payment processing, fraud prevention |
| Gaming Activity | Bets, outcomes, session history | Account records, responsible gaming, disputes |
| Technical / Device | IP address, browser, login timestamps | Security, fraud detection |
| Communication | Support chat logs, email records | Support quality, compliance |
ph797 processes your personal data for the following purposes:
Under the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules, ph797 processes your personal data on the following legal bases:
ph797 does not sell or rent your personal data to third parties. ph797 may disclose your personal data in the following limited circumstances:
ph797 engages carefully selected third-party service providers who process personal data on ph797's behalf under contractual obligations of confidentiality and data protection. These include KYC verification partners, payment processors, cloud infrastructure providers, and fraud detection services. These providers act only on ph797's instructions and may not use your data for their own purposes.
ph797 may disclose personal data to Philippine regulatory authorities, law enforcement agencies, or courts where required by applicable law, regulatory order, or legal process. ph797 will comply with any lawful disclosure obligation while endeavouring to notify affected Players where permitted by law.
As part of ph797's compliance with Philippine anti-money laundering laws and applicable gaming regulations, certain transaction and identity data may be reported to relevant authorities where required by law. Such disclosures are mandatory and do not require Player consent.
In the event of a merger, acquisition, restructuring, or sale of ph797's business or assets, personal data held by ph797 may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer via a notice on the ph797 platform prior to their data being transferred and subject to a new privacy policy.
ph797 uses cookies and similar tracking technologies on the ph797.app website to support platform functionality, security, and performance analysis. The following types of cookies may be placed on your device when you access ph797:
You may manage cookie preferences through your browser settings. Note that disabling certain categories of cookies may affect the functionality of ph797 and your gaming experience. ph797 does not use cookies to track your activity across third-party websites.
ph797 implements technical, administrative, and physical security measures designed to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Key security measures in place at ph797 include:
While ph797 takes all reasonable and commercially practicable steps to protect your personal data, no data transmission or storage system is completely secure. ph797 cannot guarantee the absolute security of your data in all circumstances. In the event of a data breach that poses a material risk to your rights and interests, ph797 will notify affected Players and, where required, the National Privacy Commission, in accordance with applicable law.
ph797 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention considerations:
Upon expiry of applicable retention periods, ph797 securely destroys personal data through methods appropriate to the medium in which it is held. Where data is retained beyond minimum periods for a specific legitimate purpose, that purpose will be documented in ph797's internal data processing records.
As a Philippine resident, you have the following rights in respect of your personal data held by ph797 under the Data Privacy Act of 2012 (RA 10173):
You have the right to request confirmation of whether ph797 holds personal data about you, and to receive a copy of that data in a commonly used format.
If your personal data held by ph797 is inaccurate or incomplete, you have the right to request correction. You may update basic account details directly within your ph797 account settings.
You have the right to request deletion of your personal data where: it is no longer necessary for the purpose for which it was collected; you withdraw consent (where consent was the basis); or processing is unlawful. This right is subject to ph797's legal retention obligations.
You have the right to object to the processing of your personal data on grounds relating to your particular situation, or at any time where data is processed for direct marketing purposes. You may opt out of marketing communications at any time.
Where personal data is processed on the basis of consent or contractual necessity, you have the right to receive your data in a structured, commonly used, and machine-readable format to transmit to another controller.
In certain circumstances you may request that ph797 restrict the processing of your data — for example, while the accuracy of data is being verified, or where you have objected to processing pending verification of legitimate grounds.
To exercise any of the above rights, please contact ph797 via live chat support on ph797.app or through the contact email listed in Section 15. ph797 will respond to data rights requests within the timeframes prescribed by applicable law, and in any event within thirty (30) days of receipt of a verifiable request.
ph797 does not knowingly collect personal data from individuals under the age of 21. The ph797 platform is strictly for adults aged 21 and above, consistent with Philippine regulatory requirements for online gaming participation. Age is verified as part of the KYC process during account registration.
If ph797 becomes aware that personal data has been collected from a person under 21 years of age, that account will be closed immediately, all funds will be returned to the source payment method to the extent permitted by law, and all associated personal data will be deleted from ph797 systems, subject to any mandatory retention obligations under applicable law.
If you believe that ph797 may have inadvertently collected data from a minor, please contact ph797 support immediately via live chat so that appropriate action can be taken without delay.
ph797 may transfer your personal data to service providers or infrastructure partners located outside the Philippines where necessary to deliver platform services — for example, cloud hosting providers or internationally operating KYC verification services. Where personal data is transferred outside the Philippines, ph797 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under Philippine law.
Such safeguards may include standard contractual clauses, data processing agreements, and assessments of the data protection laws of the recipient country. By using ph797, you consent to the transfer of your data outside the Philippines subject to these protections.
The ph797 platform integrates third-party game content from licensed game providers including Pragmatic Play, PG Soft, Microgaming, JILI, and others. While these games are delivered within the ph797 interface, the underlying software operates on infrastructure provided by those game providers, each of which maintains its own privacy and data handling practices. ph797 contracts with game providers to ensure appropriate data protection standards, but accepts no liability for the independent data practices of third-party game providers.
ph797 does not include links to external third-party websites within its platform. This Privacy Policy applies solely to data collected through ph797.app and ph797's own services.
ph797 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or platform functionality. The date of the most recent revision is shown at the top of this page. Material changes to this Policy will be communicated to registered Players via email notification to the address on file, or via a prominent notice on the ph797 platform, prior to the changes taking effect.
Your continued use of ph797 following the effective date of any material update to this Policy constitutes your acknowledgement of the revised terms. If you do not agree with the updated Policy, you may request account closure by contacting ph797 support.
For questions, concerns, or requests relating to this Privacy Policy or the personal data ph797 holds about you, please contact the ph797 Data Protection Officer through the following channels:
ph797 is committed to resolving privacy enquiries promptly and fairly. If you are not satisfied with ph797's response to a data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines, which is the regulatory authority responsible for enforcing the Data Privacy Act of 2012 (Republic Act No. 10173).
ph797 takes all data privacy enquiries seriously and will acknowledge receipt of verifiable data rights requests within five (5) business days. Full responses will be provided within thirty (30) calendar days unless an extension is required and communicated to you in advance.
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